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Post-Go-Live Support

NetSuite support by industry

Industry-specific NetSuite support means the team already knows the workflows, modules, and reporting requirements of your vertical before the engagement starts.

Which industry is your NetSuite account on? Tell us and we'll scope the engagement.

Quick answer

SuitePacific provides post-go-live NetSuite support across twenty-four industries: construction, manufacturing, SaaS and technology, fintech, recruitment and staffing, courier and travel, service industries, food and beverage, nonprofit, retail and e-commerce, wholesale distribution, real estate, professional services, architecture and engineering, oil and gas, government contractors, private equity and family office, franchise operations, cannabis and dispensary, agriculture and AgTech, EdTech and education, publishing and media, and managed service providers. Each engagement is scoped to the workflows and modules specific to that vertical. Government contractors receive DCAA indirect rate pools and incurred cost support. Oil and gas companies receive AFE workflows and JIB billing. Private equity firms receive waterfall distribution scripts and LP capital tracking. MSPs receive PSA integrations and managed services recurring billing. The delivery structure is consistent: SuiteScript development, workflow automation, saved search builds, and ongoing account optimization on a monthly retainer. Pricing starts at $799 per month.

Construction

Job costing, AIA G702/G703 progress billing, WIP reporting, change order automation, and subcontractor management for general contractors and specialty trades.

Manufacturing

Work order automation, bill-of-materials logic, production reporting, lot and serial tracking, and SuiteScript customization for discrete and process manufacturers.

SaaS and Technology

Subscription billing, renewal automation, ARR/MRR reporting, revenue recognition under ASC 606, and CRM integrations for software and technology companies.

Food and Beverage

Shelf life and lot traceability, trade promotion management, EDI integration, chargeback handling, and deduction management for CPG and food manufacturers.

Nonprofit

Fund accounting enforcement, grant tracking, board and donor reporting, 990 preparation support, and budget-vs-actual visibility for mission-driven organizations.

Wholesale Distribution

Inventory management, order automation, tiered pricing scripts, warehouse integrations, and demand planning saved searches for distributors and wholesalers.

Retail and E-commerce

Channel order management, Shopify integration, inventory automation, returns processing, and multi-location fulfillment for retail and direct-to-consumer brands.

Professional Services

Project accounting, timesheet automation, billing workflows, project profitability reporting, and resource utilization dashboards for services firms.

Real Estate

Property-level reporting, lease tracking, capital expenditure approvals, multi-entity consolidation, and intercompany eliminations for real estate operators and investors.

Healthcare & Life Sciences

FDA compliance automation, lot and serial tracking with expiration logic, CAPA workflow management, SOD enforcement, grant reporting, and regulatory saved searches for medical device, pharma, and health tech companies.

Fintech

ASC 606 multi-element revenue recognition, payment processor reconciliation, investor reporting metrics, SOD compliance workflows, and multi-entity consolidation for financial technology companies.

Courier & Travel

Job-based billing automation, agent and driver commission scripts, dispatch and booking system integration, fleet expense tracking, and branch P&L reporting for courier, logistics, and travel businesses.

Recruitment & Staffing

Timesheet-to-invoice automation, recruiter commission calculations, ATS integration with Bullhorn and Salesforce, gross margin reporting, and multi-branch P&L for staffing and recruitment firms.

Service Industries

Work order billing automation, service contract recurring billing, field service management integration, customer equipment tracking, and technician utilization reporting for field service and maintenance companies.

Architecture & Engineering

AIA G702/G703 billing automation, subconsultant cost pass-through scripts, percentage-complete revenue recognition, discipline utilization reporting, and Deltek or BQE Core integration for A&E firms.

Oil & Gas

AFE approval workflows, Joint Interest Billing (JIB) statement generation, royalty calculations, division order management, lease operating expense reporting, and production data integration for E&P companies.

Government Contractors

DCAA-compliant indirect rate pools, incurred cost submission support, unallowable cost segregation, CLIN and task order billing, provisional-to-final rate adjustments for federal contractors.

Private Equity & Family Office

Portfolio company consolidation, waterfall distribution scripts, LP capital account tracking, management fee billing, IRR and MOIC reporting, and intercompany elimination workflows for PE firms.

Franchise Operations

Royalty billing automation from POS sales data, marketing fund contribution billing, franchisee performance dashboards, POS system integrations, and franchise agreement tracking for franchise systems.

Cannabis & Dispensary

IRC 280E cost segregation structures, Metrc seed-to-sale integration, batch and strain inventory tracking, excise tax calculations, and multi-state license accounting for cannabis operators.

Agriculture & AgTech

Crop and field cost tracking, seasonal revenue recognition, co-op settlement reconciliation, farm equipment Section 179 depreciation, and per-acre profitability reporting for agricultural businesses.

EdTech & Education

ASC 606 enrollment revenue recognition, grant fund tracking, LMS integrations with Canvas and Blackboard, deferred tuition liability management, and course profitability reporting for EdTech companies.

Publishing & Media

Royalty calculations by title and format, advertising revenue recognition over flight dates, subscription renewal billing, author advance recoupment tracking, and distributor settlement reconciliation.

Managed Service Providers

PSA integrations with ConnectWise and Autotask, managed services recurring billing, T&M and flat-fee combined invoicing, technician utilization reporting, and client profitability analysis for MSPs.

How does industry-specific NetSuite support work?

General-purpose NetSuite support covers the system. Industry-specific support covers the system and the workflows. A construction company on NetSuite has fundamentally different configuration requirements than a SaaS company on NetSuite, even if both are using the same core accounting modules.

SuitePacific works exclusively on post-go-live accounts: companies that are already live on NetSuite and need ongoing development, optimization, and support rather than an initial implementation. Each industry page describes the specific configurations, saved searches, SuiteScript builds, and module setups the team has built for that vertical.

Engagements run on a monthly retainer through the NetSuite managed support model. A NetSuite health check is available for accounts that need an assessment before committing to ongoing support.

FAQ

Does SuitePacific work with companies outside these industries?

Occasionally, but these are the verticals where the team has built repeatable configurations and recognizes the specific workflow patterns. Companies in adjacent industries often share enough overlap with one of these twenty-four verticals that the engagement is straightforward.

Is the support model the same across all industries?

The structure is the same: a monthly retainer with a defined hour allocation, covering SuiteScript development, workflow automation, saved searches, release management, and ongoing configuration. The scope is tuned to the industry at the start of the engagement.

What if our NetSuite account spans multiple industries?

Multi-vertical accounts are common, particularly holding companies and private equity portfolios with subsidiaries across different industries. The engagement is scoped to the account as a whole rather than to a single industry module.

How quickly can SuitePacific start an engagement?

Most engagements begin within two weeks of the initial scoping call. The first month covers a baseline assessment of the account, identification of the highest-priority issues, and delivery of the first set of fixes or builds.

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Need post-go-live NetSuite support for your industry? Tell us about your account.