About SuitePacific
Going live is just the beginning. SuitePacific helps businesses get more from NetSuite through ongoing technical support, custom development, reporting, integrations and practical improvements.
Last updated November 2026
Quick answer
SuitePacific is a boutique NetSuite consulting firm that works only with companies already live on NetSuite. It provides SuiteScript development, SuiteFlow workflow automation, integration maintenance, saved searches and dashboards, Advanced PDF templates and NetSuite administration, either through monthly retainer plans or as fixed-scope projects. Retainers start at $799 per month for 10 hours (Care), $1,499 for 20 hours (Care Plus) and $2,499 for 35 hours (Care Pro), with a three-month minimum and month-to-month terms after that. Projects, such as a new integration, a SuiteScript migration or a data import, are quoted at a fixed price after a scoping call and need no retainer. SuitePacific is operated by SuitePacific, LLC, a Wyoming limited liability company founded in 2025, and works with clients in the United States, the United Kingdom and Australia. Its team holds Oracle NetSuite SuiteCloud Developer II and Administrator Professional certifications and Celigo Mastery Level 4. It does not implement NetSuite from scratch.
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What are the key facts about SuitePacific?
| Company | SuitePacific, LLC, a Wyoming limited liability company |
|---|---|
| Founded | 2025 |
| Focus | Ongoing support and development for companies already live on NetSuite |
| Services | SuiteScript development, SuiteFlow workflows, integrations, saved searches and dashboards, Advanced PDF templates, NetSuite administration |
| Ways to work | Monthly retainer plans, or fixed-scope projects with no retainer |
| Retainer plans | Care $799/month (10 hours), Care Plus $1,499/month (20 hours), Care Pro $2,499/month (35 hours) |
| Retainer terms | Three-month minimum, then month-to-month. Unused hours do not roll over. |
| Projects | Integrations, workflow builds, SuiteScript migrations, data imports and technical remediation. Scoped in writing and quoted at a fixed price before work starts. |
| Clients served | United States, United Kingdom, Australia |
| Team certifications | Oracle NetSuite SuiteCloud Developer II, Oracle NetSuite Administrator Professional, Celigo Mastery Level 4 |
| Own tools | SuiteCompare (environment script comparison) and Import Doctor (CSV import validation) |
| Reviews | Clutch and The Manifest |
| Contact | info@suitepacific.com |
Why does SuitePacific focus only on post-go-live work?
SuitePacific exists because of a gap most NetSuite accounts fall into: the implementation partner's contract ends at go-live, but the business doesn't stop changing. What's left is a live, mission-critical system with no one assigned to keep up with it.
We chose to stay boutique on purpose. Staying small and focused means no account-manager layer between you and the person doing the work, no junior staff learning on your account, and no incentive to pad scope with discovery phases you don't need.
That's also why we focus exclusively on post-go-live work. Implementation and ongoing support require different skills and different pacing; trying to do both well, for every client, is how large firms end up doing neither particularly well for any one of them.
Direct communication and long-term partnership aren't slogans here, they're the practical result of staying small: you talk to the person building your workflows, every change is tested in a sandbox before it touches production, and the relationship is built to continue for as long as it's useful to you.
What has SuitePacific worked on?
Three examples from client accounts, with client names withheld.
NetSuite Partner Replacement and Account Takeover
The problem
The implementation partner had disengaged. The account had undocumented customizations, three unresolved open issues, and no clear owner for ongoing support.
What changed
SuitePacific completed access onboarding and account documentation within two weeks, then resolved all three outstanding issues before the end of the first month.
Read the case study
Ongoing Managed Support: Twelve Months of Post-Go-Live Coverage
The problem
A distribution company with twelve employees on NetSuite had no internal administrator. Requests accumulated until they were urgent, then got handled reactively at unpredictable cost.
What changed
Under a monthly retainer, requests are handled as they arrive, the account stays current with two annual releases, and there are no surprise invoices for urgent fixes.
Read the case study
Celigo Integration Failure: Order Sync Restored After Silent Failure
The problem
A Celigo flow syncing Shopify orders into NetSuite stopped processing silently. No error alert reached the team. By the time the issue was escalated, 847 orders had not been created in NetSuite.
What changed
Root cause identified as a field mapping conflict introduced by a NetSuite release update. Flow restored within four hours. All 847 unsynced orders recovered via reprocessing.
Read the case study
How does working with SuitePacific work?
- 1
Understand your requirements
A free consultation to discuss what is not working in your NetSuite account and what matters most.
- 2
Review your environment
With the access you approve, we review the relevant configuration, scripts, workflows, integrations or reporting.
- 3
Agree scope and engagement
We recommend a practical fix and agree priorities and scope before any work starts, either under a monthly retainer or as a fixed-scope project with a fixed quote.
- 4
Build, test and support
Changes are built and tested in a sandbox account where one is available, deployed at an agreed time, and supported afterwards.
Who is SuitePacific a good fit for?
| A good fit if | Probably not a fit if |
|---|---|
| Your company is already live on NetSuite | You need NetSuite implemented from scratch |
| You need ongoing development and administration without a full-time hire | You need a large team to run a new implementation project |
| You want month-to-month terms after a three-month start | You are still choosing between ERP vendors |
| You have one defined build, such as an integration or migration, and want a fixed quote | You want open-ended project work with no agreed scope |
Where can I read reviews of SuitePacific?
Independent client reviews of SuitePacific are published on SuitePacific's Clutch profile and The Manifest. Clutch verifies each review with the client before publishing it.
Learn more
- NetSuite Care plans explains what each plan includes.
- NetSuite managed services pricing compares plan costs with hiring and with other support models.
- NetSuite post-go-live support covers the services in detail.
- NetSuite project consulting explains how fixed-scope projects are scoped, quoted and delivered.
- Case studies describe past client work.
Request a free NetSuite consultation
Tell us what's not working in your NetSuite account. We'll discuss your priorities and help identify the next steps, and we reply within one business day.