NetSuite Support from Certified Consultants
Oracle certification is the only externally verified proof that a NetSuite developer passed a standard technical assessment. SuitePacific holds both SuiteCloud Developer II and Administrator Professional, the two most relevant certifications for post-go-live accounts.
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SuiteCloud Developer II · Administrator Professional · Direct access · Month-to-month
Last updated August 2026
Quick answer
SuitePacific provides Oracle-certified NetSuite support for post-go-live accounts, holding both credentials directly relevant to development and administration work. NetSuite SuiteCloud Developer II covers SuiteScript 2.x development, SuiteFlow workflow automation, and the technical customization platform. NetSuite Administrator Professional covers configuration, user management, roles and permissions, and platform administration. Both are Oracle-administered exams that test knowledge of the current NetSuite platform, not vendor-specific training completions. Certified support means the consultant running SuiteScript on the account has passed Oracle's own platform knowledge tests and understands how governance limits, execution contexts, and permission models interact in a live account. SuitePacific carries both credentials and provides support exclusively for post-go-live accounts. SuitePacific is Oracle-certified (SuiteCloud Developer II and Administrator Professional). Plans start at $799 per month on month-to-month terms after a three-month minimum.
When evaluating a NetSuite support firm, certifications are the most direct signal of verified platform knowledge. Years of experience tells you time spent; a certification tells you that someone passed Oracle's exam for a specific part of the platform. SuitePacific holds both of the credentials that matter for support and development work.
What NetSuite certifications does SuitePacific hold?
NetSuite SuiteCloud Developer II
Covers SuiteScript 2.x, SuiteFlow, SuiteBuilder, and the NetSuite development platform. This is the credential that verifies technical depth for custom scripting and integration work.
NetSuite Administrator Professional
Covers configuration, setup, user management, saved searches, workflows, and platform administration. The credential that verifies configuration expertise beyond basic navigation.
SuiteCloud Developer II vs. Administrator Professional: what is the difference?
| SuiteCloud Developer II | Administrator Professional | |
|---|---|---|
| What it covers | SuiteScript 2.x development, SuiteFlow, SuiteBuilder, and the technical development platform | Configuration, workflows, user management, saved searches, and platform administration |
| Exam type | Oracle-administered technical development exam | Oracle-administered administration and configuration exam |
| Relevant for | Custom scripting, integrations, Suitelets, RESTlets, Map/Reduce scripts | Role setup, form layouts, custom fields, workflow configuration, access management |
| Renewal required | Yes, as the platform evolves across releases | Yes, as the platform evolves across releases |
| When you need it | When the engagement includes any SuiteScript development or integration work | When the engagement includes configuration, administration, or workflow changes |
What does NetSuite certification actually mean for your account?
Tested knowledge, not just experience
Certifications require passing Oracle-administered exams. The credential proves that someone has demonstrated platform knowledge against a defined standard, not just that they have spent time in the system.
Current with the platform
Certifications require renewal as NetSuite releases new versions. A current certification means the consultant has kept pace with platform changes, not just accumulated knowledge from a version two releases ago.
Separation of specializations
SuiteCloud Developer II and Administrator Professional are different credentials covering different parts of the platform. When an engagement requires both development and administration, both credentials should be present.
How should you evaluate credentials when hiring a NetSuite support firm?
Ask which certifications the firm holds and whether those certifications are held by the consultant who will actually do your work, not by a different person on the team. A firm can advertise certifications held by employees who are not involved in your account.
Ask for the credential holder's name and ask them to share their certification record from Oracle's Learning platform. A current certification will show an active status and a recent renewal date.
Distinguish between individual certifications (SuiteCloud Developer II, Administrator Professional) and firm-level partner status (Solution Provider, BPO partner). Partner status reflects revenue and headcount requirements. Individual certifications reflect that a specific person passed a knowledge exam.
If an engagement involves both custom development and account administration, confirm that both credentials are present. They are separate exams covering separate parts of the platform.
Work with certified consultants on your account
Both certifications, direct access to the person holding them, and retained context across every engagement.
Why do companies choose SuitePacific for certified NetSuite support?
SuiteCloud Developer II
Certified for SuiteScript, SuiteFlow, and the full NetSuite development platform. Development work in your account is done by someone who has passed Oracle's technical certification exam.
Administrator Professional
Certified for configuration, administration, and platform setup. Configuration changes are done by someone who has passed Oracle's administration certification exam.
Direct Access
You communicate with the certified consultant doing the work. Not a sales contact who hands work to an unknown resource. The credential and the person are the same.
Month-to-Month
No annual contract required. Engagements run month-to-month so the arrangement scales with what the account actually needs.
Related reading
- NetSuite Oracle support vs. third-party consulting firm compares both options side by side including coverage, response time, and certification.
- How to evaluate a NetSuite support partner covers the full set of questions to ask when comparing firms.
- NetSuite post-go-live support explains how an ongoing certified support engagement is structured.
- NetSuite managed support covers the retainer model for ongoing certified support at a predictable monthly cost.
Bottom Line
Certification is verifiable. SuitePacific holds both certifications Oracle issues for post-go-live NetSuite accounts, and every plan is delivered by the certified developer, not delegated to an uncertified resource.
NetSuite certifications are listed publicly on Oracle's credential portal. SuiteCloud Developer II and Administrator Professional are the two most relevant for post-go-live support: they cover SuiteScript, API integration, account configuration, workflow administration, and release management. Most firms claim certified support; few have both certifications on the developer doing the actual work.
SuitePacific holds both. Every account engagement is managed by the certified developer directly, with no offshore handoffs or uncertified intermediaries. Plans from $799 per month, month-to-month.
- → SuiteCloud Developer II + Administrator Professional: both certifications, not just one
- → Certifications held by the developer on your account, not just at the firm level
- → Verifiable on Oracle's public credential portal: no self-declared credentials
SuitePacific
SuitePacific: Oracle-certified NetSuite support from $799/month
SuitePacific is a US-based boutique NetSuite managed support firm specializing in post-go-live accounts. Services cover SuiteScript 2.x development, SuiteFlow workflow automation, Celigo, Shopify, and Salesforce integration maintenance, saved searches, Advanced PDF templates, and day-to-day administration. Certified: Oracle NetSuite SuiteCloud Developer II and Administrator Professional. Plans start at $799 per month on month-to-month terms with no annual contract.
Frequently Asked Questions
What NetSuite certifications should a support firm have?
For a support firm covering both development and administration work, look for two certifications: NetSuite SuiteCloud Developer II and NetSuite Administrator Professional. SuiteCloud Developer II covers SuiteScript, SuiteFlow, and the technical development layer. Administrator Professional covers configuration, workflows, user management, and platform administration. Both are Oracle-administered exams; both require renewal as the platform evolves.
How do you verify that a firm's certifications are current?
Ask for the credential holder's name and request that they share the certification record from Oracle's Learning platform or NetSuite's official certification program. A current certification will show an active status and a recent renewal date. Certifications that have not been renewed may not reflect the current state of the platform.
Does certification guarantee quality of work?
Certification verifies platform knowledge against Oracle's defined standard. It is a necessary baseline, not a complete guarantee. A certified consultant who has worked across diverse NetSuite accounts accumulates practical judgment that complements the credential. Certification is a floor; account-specific experience builds on it.
Are there other NetSuite credentials beyond Developer and Administrator?
Yes. Oracle offers additional credentials including ERP Consultant for functional areas (Finance, Procurement, Manufacturing), SuiteCommerce for the ecommerce platform, and solution provider specializations. For technical support and administration of a standard NetSuite account, SuiteCloud Developer II and Administrator Professional are the most directly relevant credentials.
What is the difference between a NetSuite partner certification and an individual certification?
Partner certifications (Solution Provider, BPO) are status levels Oracle grants to firms based on revenue thresholds and headcount requirements. Individual certifications (SuiteCloud Developer II, Administrator Professional) are credentials granted to specific people who pass exams. When evaluating support quality, individual certifications are the relevant credential because they verify that a specific person has demonstrated platform knowledge.
Work with a certified consultant on your account
SuiteCloud Developer II and Administrator Professional certifications, direct access, and retained context. Tell us what your account needs.